Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I miscalculated/misjudged the size of the pan. 16cm is very small. You can fry a few mushrooms in it. However I enjoy using this pan for tiny quanitities and it gets the job done well.
The cast iron arrived on time, will try and give additional feedback
great pan. thanks
I had assumed it would be preseasoned but its not. Other than that, authentic cast iron, well manufactured and really solid as to be expected. Good value for the price too. In process of seasoning now, everything seems good. Would recommend!
They are a more little than I thought, but the size on the photos are corresponding. Though, they look really great, good construction. I will left an other feedback when used ;)
Price is high.
High quality. Very satisfied.
Got it! Thank you✌I will add after use. I did not communicate with the store.
Ok
Excellent frying pan
i orderd size:m and i received size:s what the f
The frying pan is very good. I advise to follow store's advice about how to make it last and also it's best to always wipe it after you wash it because rust can happen if water stays on it for a while. The pan is good for making eggs, pancakes or anything else you want to be small and nice, cutlets and etc. When I was choosing I ordered the smallest one and I did right. The only problem people may find is the handle that gets very hot but you can see it on a picture so I knew what it would be like and I think just using the kitchen handle (piece of cloth or special one) is just fine. Overall the shopping was very fast and the pan was packed really well. Amazing seller. Thank you so much!
ok
Delivery on time, the frying pan took for hiking, for one just right. it remains only to spill and soon she will show herself.
Have yet to try the item, but it is a good weight for cast iron. The pan looks good. Seller was also communicative, informing me the pan would be delayed due to Chinese New Year festivities.
Very fast and firmly packed shipment
The pan is very davolna. to israel Arrived in 13 days. everything is safe and sound. i recommend this store. i will order from him more.