Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly as described by the store
The article was expected. Very fast shipping, in time.
Good thick metal, will withstand any mugs :) i recommend
Meets its function
Good strong, but you need to attach to the closet
Hangers came in a month. There are minor chips. And so in principle everything is fine.
The parcel to ukraine came very quickly: 5.05 ordered, and 21.05 received. The quality is excellent. Convenient, in general i recommend! Thank you store!
Delivery is arranged in the prescribed time. The quality of the goods is excellent. Thanks to the store.
Went to moscow for more than a month
Good quality for that price.
Purchase is very satisfied! That's exactly what i wanted. It came perfectly! There was no further need to strengthen. The courier brought home. I recommend!
It is better to use for small mugs.
The parcel came closer to the end of the term. I had to open a dispute every day. Very comfortable thing. At the end of the free edge there is a hole for the screw. But i did not find him. It's possible that i just lost on the road. Maybe i will not spoil the furniture, just use only the front hooks.
The product was a long time, but the store did everything possible) there is no damage, the cups hold, but the hooks are close together (but the cups fit through one hook (small fit on each) i recommend and the seller, and hooks)
The product corresponds to the description. But there are several unpainted points (black fragments).
Came with small chips, performs its function.
fast post good product thank you